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Our Services >> Usability & Information architecture

Every design flaw means lost business making usability and information architecture more important than ever.

We validate website concepts and interface designs through a variety of usability methods, capturing behavioural and subjective data from real users. The data we collect and our recommendations drive improvements in the design.

Questions that Usability studies can answer

  • What are the issues with your site? How do you fix them?
  • Why are users abandoning your site?
  • What are specific advantages and disadvantages of your site versus your competitor’s?

How you benefit from a Usability study?

  • Increased user satisfaction
    by providing users with what they want, increasing efficiency and satisfaction.
  • Lower project costs
    by discarding conceptual models that don't work before implementing them.
  • Real data from real users
    base your sales and marketing strategies on real data, not guesses.
  • Reduce cost of training
    by delivering an application that is easy to use.
  • Take advantage of your strengths and your competitors' weaknesses
    understand the market and reap the rewards.

Price guide:
Price varies – often $2,000-$20,000.

Ready to get started?
Contact us
for more information.

Related services:

 

 
"Copticom forges the link between the promise a company offers and the experiences people want"
 

Website design & development >>

    

Custom web applications >>

    

Usability & Information architecture  |   

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What our clients say
"Very pleased with the results! The support and professionalism was excellent."

Clay Melbourn
Operations Director – Veritas Securities Limited

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