The Project
- Custom-built extranet to better manage
customer relations by monitoring specified activities.
Involvement
Copticom designed, architected and developed the web-based application tool. The application is database driven, enabling authorised staff members to manage clients easily.
How we did it
- Liaise with client to understand site objectives and requirements.
- User interviews to profile users and validate requirements.
- Design site, taking into consideration user objective and functionality.
- Code development & user testing to ensure site is “user-friendly”.
- Implementation and Go-Live.
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